WorldWinner.com
Welcome!
Getting Started
My Account
- I forgot my WorldWinner® password. How do I get a new one?
- How do I change my WorldWinner® password?
- Would I be able to change my WorldWinner® username?
- How do I make changes to my email settings?
- Account Inactivity/Maintenance Fee
- How do I close my WorldWinner® account?
Depositing/Withdrawing Cash
- What payment methods are accepted on WorldWinner?
- Why am I receiving less than what I withdrew?
- Can I deposit less than $10?
- My deposit wasn't credited to my account. Why?
- How do I withdraw money from my WorldWinner® account?
- How do I keep track of my cash spending?
Technical Support
- How do I clear my mobile web browser history/cache?
- The game isn't playable in my browser. What can I do?
- Tips to improve your connection
- How to request a refund of your Entry Fee (due to technical difficulties)
- I can't enter additional tournaments because I have 4 open entries. What can I do?
- The game window isn't appearing corrrectly. What can I do?
Play the WorldWinner App
Tournaments
- Mega Events
- What is Guaranteed Prizing?
- What are the differences between the types of tournaments?
- How can I keep track of the tournaments I've entered?
- Why does a player show as Not Started, Still Playing or Currently Playing in the standings?
- Can I win multiple prizes in the same tournament?
Location Restrictions
Premier Club
- What's the Premier Club?
- How do I get into the Premier Club?
- What is the Rewards Multiplier?
- How do I activate my PC Rewards Multiplier?
- What are the different levels of the Premier Club?
- How do I earn Premier Points?
Rewards Points
- What are the Lifetime Rewards Milestones?
- What are Rewards Points?
- What can I do with my Rewards Points?
- How can I see a history of my Rewards Points activity?
- Do Rewards Points expire?
- What is the Weekly Challenge?
Matching
- How am I matched with other players?
- How can I improve my scores?
- Why was I matched with other players who scored much higher than me?
- Why are my scores so low in Daily FreePlay tournaments?
- How do I know what Division I'm in?
- Why did I receive a message saying that there were no other available opponents?
Taxes
- Why am I being asked to complete a W-9 (U.S. Players)?
- How can I be taxed on money that I never withdrew?
- How are Net Winnings calculated?
- Why are some winnings being withheld from me (Non-US Players)?
- Can I get a refund on the funds that are being withheld from me?
- Why are withholdings higher for some tournaments I've won?