WorldWinner.com

Welcome!

• How do I get to the tournaments?
• Do I need to pay to play?
• Can I play for cash in my state?
• Can I play for cash in my country?
• Can I play WorldWinner on my phone/tablet?
• Is WorldWinner legal?

Getting Started

• Playing for Cash 101
• Are there any membership or subscription fees?
• What games can I play for cash and prizes?
• What are Bonus Bucks?
• What are Game Credits?
• How do I keep track of my cash spending?

My Account

• I forgot my WorldWinner® password. How do I get a new one?
• How do I change my WorldWinner® password?
• Would I be able to change my WorldWinner® username?
• How do I make changes to my email settings?
• Account Inactivity/Maintenance Fee
• How do I close my WorldWinner® account?

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Depositing/Withdrawing Cash

• What payment methods are accepted on WorldWinner?
• Why am I receiving less than what I withdrew?
• Can I deposit less than $10?
• My deposit wasn't credited to my account. Why?
• How do I withdraw money from my WorldWinner® account?
• How do I keep track of my cash spending?

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Technical Support

• Adobe Flash Support Ending December 31, 2020
• How do I clear my mobile web browser history/cache?
• The game isn't playable in my browser. What can I do?
• Tips to improve your connection
• How to request a refund of your Entry Fee (due to technical difficulties)
• I can't enter additional tournaments because I have 4 open entries. What can I do?

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Play the WorldWinner App

• Where can I download the WorldWinner app?
• What games are available in the WorldWinner App?
• Do I need to create a new account to play the WorldWinner App?
• I'm not in the USA or Canada. Can I play the WorldWinner App?
• How secure is my payment information on the WorldWinner App?

Tournaments

• Mega Events
• What is Guaranteed Prizing?
• What are the differences between the types of tournaments?
• How can I keep track of the tournaments I've entered?
• Why does a player show as Not Started, Still Playing or Currently Playing in the standings?
• Can I win multiple prizes in the same tournament?

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Location Restrictions

• What States are restricted from playing for cash?
• What Countries are restricted from playing for cash?
• Why does WorldWinner ask me for my location?
• Why am I being asked to re-submit my location information when I've been previously approved?
• How long do the location reviews take?

Premier Club

• What's the Premier Club?
• How do I get into the Premier Club?
• What is the Rewards Multiplier?
• How do I activate my PC Rewards Multiplier?
• What are the different levels of the Premier Club?
• How do I earn Premier Points?

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Rewards Points

• What are Rewards Points?
• What can I do with my Rewards Points?
• How can I see a history of my Rewards Points activity?
• Do Rewards Points expire?
• What is the Weekly Challenge?
• What's the delivery time frame for the gift cards/certificates in the Rewards Store?

Matching

• How am I matched with other players?
• How can I improve my scores?
• Why was I matched with other players who scored much higher than me?
• Why are my scores so low in Daily FreePlay tournaments?
• How do I know what Division I'm in?
• Why did I receive a message saying that there were no other available opponents?

Taxes

• Why am I being asked to complete a W-9 (U.S. Players)?
• How can I be taxed on money that I never withdrew?
• How are Net Winnings calculated?
• Why are some winnings being withheld from me (Non-US Players)?
• Can I get a refund on the funds that are being withheld from me?
• Why are withholdings higher for some tournaments I've won?

Game Rules

• Retired 12/22: Cubis, Word Mojo, SwapIt! and SCRABBLE Boggle
• Learn how to master the new Catch 21!
• Angry Birds Champions
• Bejeweled Champions
• Big Money™
• Catch 21®

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