General Mobile Tips

Players may experience technical issues from time to time while playing the WorldWinner Mobile app due to numerous factors. Here are some general troubleshooting tips that may improve your experience:

  • Close any unnecessary windows, applications, or processes on your device when playing our games
  • Restart your device/connection to WiFi or network on a regular basis.
  • Make sure that your connection to the internet is secure and is working correctly.
  • Make sure your device is up-to-date.

If you encounter technical difficulties while playing a cash tournament - DO NOT immediately or continuously re-enter the tournament - reboot your device, start a brand new game session, or play the Warm-Up competitions to test your device.