Players may experience technical issues from time to time while playing the WorldWinner Mobile app due to numerous factors. Here are some general troubleshooting tips that may improve your experience:
- Close any unnecessary windows, applications, or processes on your device when playing our games
- Restart your device/connection to WiFi or network on a regular basis.
- Make sure that your connection to the internet is secure and is working correctly.
- Make sure your device is up-to-date.
If you encounter technical difficulties while playing a cash tournament - DO NOT immediately or continuously re-enter the tournament - reboot your device, start a brand new game session, or play the Warm-Up competitions to test your device.