I lost Tokens during a game. Can I get a credit?

Players may sometimes encounter technical difficulties while playing games via GSN.com. It is a normal part of playing games online and can be caused by numerous factors.

Click here to view some general troubleshooting tips that may help.

In the event that you experienced a technical issue or lost wager while playing, it is recommended that you contact GSN Support. In your inquiry, please provide as much information as possible regarding the incident you encountered, but most importantly, please make sure to specify:

  • Name of Game
  • Date/Time of incident
  • Amount of Tokens Bet/Lost
  • Error Message Encountered (if any)

Any additional information regarding the incident that you wish to provide is certainly appreciated.